New Way Customer Testimonials

High quality refuse equipment & customer service

The ethical treatment of our customers is a great responsibility. The customer is number one at all levels of the company. Take a look at what our customers and dealers have to say about New Way.

 

New Way Cobra Magnum on the Freightliner M2 106-v chassisJimmy Barngrover
Shawnee County Refuse - Topeka, KS - Shop Manager
"We are very excited to be using the New Way Cobra Magnum on the Freightliner M2 106-v chassis. When I took my new position as shop manager in mid Dec. 2008 we were having down time issues with the trucks we were using, Steve Bolton, my department heads' only instruction was to "Make something happen." I looked to several dealers for options. I spent days, nights and weekends pouring over specs and brochures trying to find an answer. In the end I decided that the Cobra Magnum and the Freightliner M2 would deliver ease of service and rugged dependability we were looking for in a refuse truck. Factor in the initial cost, uptime, and dealer support we are already experiencing... Something happened, and thanks to Downing Sales and Service, and Kansas Truck Center, we're not looking back."

Steve's SanitationDonna & Alberto Salomon
Salomon Sanitation - Pine Ridge, SD
“We have owned and operated New Way packers for the last 10 years. This is our new '09 King Cobra. We’ve been very happy with the performance and reliability of New Way. Our dealer is Olympic Sales out of Fargo they have always been there for parts, service and advice.”

 

Steve's SanitationKelly Melgard
Steve’s Sanitation Inc.
“I want to thank New Way Trucks and Olympic Sales for getting me the truck and chassis I wanted in a short period of time. I am very happy with the ease of use, and the little amount of work I had to do to put this truck into service.”

 

SvobodaJohn & Susan Svoboda
Svoboda Sanitation Service, Inc.
“The New Way Cobra 25 yard Packer and our brand new 2008 M-106 Freightliner go together like a new pair of gloves on a cold winter day.”

 

John KruisJohn Kruis

Waste Removal Equipment Inc.

“As a New Way dealer, I found the quality and service to be top notch. Even after the sale New Way provides continuous support to ensure a satisfied customer. I am proud to be a part of the New Way family and look forward to working together in the future.”

 

Donald J DeCuolloDonald J DeCuollo

Readington Carting and Disposal Services Inc.

“I just wanted to say how much we enjoy working with your truck. I have included a photo and so far things have been going fantastic with the truck and we plan to order another truck within a few months.”

 

Jason Reedy Lean Mfg. Mgr.Jason Reedy

New Way Trucks - Lean Manufacturing Manager

“New Way ... Ever Changing, Always Adapting, Driving Forward, Always Improving, I guess the name says it all... New Way ”

 

Town & Country Disposal ServiceJ.R. Pesek

Town & Country Disposal Service - President

“I wanted to write and express my appreciation for your products and services. I have been in the hauling business for 24 years, and have operated and purchased several different brands of refuse packers. I now have eight New Ways, Cobras, King Cobras and a Cobra Magnum and could not be more pleased. My operators love them. My mechanics say they are easy to work on and I appreciate the response I get from the dealer and you the manufacturer. They have been basically trouble free. When purchasing new equipment it will definitely be a New Way.

I haul more garbage with the New Way than with other brands and that shows on my bottom line. All any hauler wants from a manufacturer is well built products with support behind them. And that you have! I will continue to support your products as they have helped to support my business.”

 

Jason Reedy Lean Mfg. Mgr.John Miedema

Miedema Sanitation

“Just a note to let you know the New Way 11Yd Viper works great.  We use it for residential pick-up only.  It is an excellent packer and also the right size for getting into limited turning areas.”

 

Jason Reedy Lean Mfg. Mgr.Carla Iommetti

Solid Waste Equipment, LLC. - President/Owner

“I just wanted to THANK everyone involved in getting these four (4) units out to us so quickly. With your help it seems we made the delivery date of March 1st 2008.  This was a huge accomplishment for you and your staff and the customer I am sure will be and is very pleased with the turnaround.

So please if I have missed anyone in this email who was involved in mounting, shipping, or assembly of these units, please forward onto them. It is important for you to know how much I appreciate what you did for Solid Waste Equipment on this order. I have attached some pictures for you to enjoy! Thank you again!”